Privacy Policy

Groupe SEB acknowledges and respects the privacy of individuals. This policy sets out the way in which we will use, manage and protect your personal information in accordance with the National Privacy Principles and all relevant privacy legislation protecting the rights of individuals.

How do we collect information?

Groupe SEB may collect personal information from you including but not limited to your name, address, telephone number, and email address, when you knowingly provide us with information when you visit our Website or subscribe to our newsletter.

How do we use information?

Groupe SEB may use the personal information that you submit to us to store and process that information to improve our services. Groupe SEB may also now and again send you offers or information on goods or services that Groupe SEB consider will be of interest to you. Groupe SEB may also allow that information to be given to third parties for a similar purpose unless you have clearly indicated that this is not to occur.

Personal information that you submit to us including your name, address, telephone number and other information you may provide, may be disclosed to a third party:

• to meet the purpose for which it was submitted; or
• for the purpose of processing and delivering your order, such as couriers and other third party suppliers; or
• we have your consent to share the information; or
• if we are required or authorised by law to disclose the information.

Access, accuracy and security

Groupe SEB will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. Any such requests should be made directly by emailing us at atyourservice@groupeseb.com.au

Groupe SEB will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

Clickstream data

Each time you visit the Website our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address.

Groupe SEB may collect this information for statistical purposes to find out how the Website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our web site performance.

Cookies

A Cookie is a piece of information that our web server may send to your machine when you visit our Website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.

A Cookie helps us to recognise you when you re-visit our Website and to co-ordinate your access to different pages on the Website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.

Contact us

Please contact us on (61 2) 9748 7944 if you wish to discuss any privacy issues, or if you do not wish to receive any future communications from Groupe SEB.